ASKED & ANSWERED.
The nine questions every buyer asks, answered straight. Anything else, talk to a human.
Yes. The number on the windshield and the website is the out-the-door price before tax, title and plates — no doc-fee surprise, no mandatory add-ons, no “let me talk to my manager.” It has been that way since 2008.
Seven days or 400 miles, whichever comes first, full refund. About 2% of buyers use it. The car goes back through inspection and back on the lot; you walk away clean.
Every mechanical system, body panel, tire and interior surface, photographed on a lift with the wheels off. Anything flagged gets a close-up photo in the listing — the door ding you would have found in month two is in the report on day one.
No. The application is a soft pull across eleven lenders. A hard inquiry only happens if you accept an offer and sign — and you will see it labelled before you do.
Usually, yes. Grand Ave Finance and Meridian Auto both specialise in rebuilding-credit buyers — rates start around 7.2% APR, and there is no penalty for refinancing out later once your score recovers.
Run the calculator on the financing page with your real numbers. Under about 5% APR the math often favours financing and keeping your cash invested; above 10% pay as much down as you comfortably can.
Live auction data for your exact trim and mileage, minus reconditioning we can document to you line by line. You get the sheet, not just a number. Bring the car in or submit photos — the quote holds for 7 days.
Free inside 120 miles of any rooftop — Chicago, Naperville, Milwaukee, South Bend corridor. Beyond that it is a flat $349 anywhere in the four-state area. Average time from click to driveway is 48 hours.
Yes — book a 30-minute slot online, no pitch, drive up to three cars back to back. If you buy delivered without a drive, the 7-day return applies from the day it lands.